Thor Motor Coach Launches Customer Care App

Thor Motor Coach Launches Customer Care App

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Pictured: The 2019 Thor Motor Coach Aria

by Jason Epperson

Thor Motor Coach has announced a new customer care app that runs on the Togo platform. The app acts as a companion to Thor Motor Coach owners, tracking maintenance, keeping service records, and sending notifications when it’s time to take care of the RV, among other helpful features. Additionally, it functions as an integrated link to the Roadtrippers trip planning tool, and offers checklists for prepping the RV for the road.

“The Thor Motor Coach app simplifies a complex process for both experienced and first time RV owners,” said Jon Krider, Vice President of Product Development and Marketing at Thor Motor Coach. “Our partnership with Togo helps evolve the way we do business so we can stay better connected with our owners.”

Owners will get access to brand-specific news and updates. This first edition provides the below features with plans for ongoing updates and increased functionality, including another major release this spring:

Track RV Maintenance – Users can manage and track routine maintenance checks or schedule a service appointment. They can set or enable reminders to inflate tires, check smoke alarms, handle other tasks.

Keep Service Close – Users can add the name, contact info, location and website of service centers, either nearby or along the route. Preferred centers can be linked for easy access to email or call with a click.

Set Custom Notifications – Users can enable custom notifications when key RV ownership details like vehicle registration are due. They can enter costs, document expiration dates and add important information and reminders in the notes section.

Reference Checklists for RV Trips – Pre-written checklists, handy for packing for a trip, arriving at a campground or prepping the journey home.

“Togo is on a mission to allow RVers to go more miles with fewer trials,” said Steven Hileman, Vice-President of Marketing and Customer Experience for Togo. “With checklists and service reminders at their fingertips, Thor Motor Coach owners can spend more time enjoying the freedom of living on the road and less time worrying about maintaining their RV.”

The Thor Motor Coach App is available for download in the U.S. via the Google Play Store for Android and the Apple App Store for iOS. For more information, visit https://www.runswithtogo.com/thor-motor-coach-download-now.

About author

Jason Epperson

Jason travels the country full-time with his wife Abigail, and three children in a converted school bus.

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